Customer Service & Documentation Executive (End-To-End Logistics Solutions)

PENTAGON PRIME VIET NAM

1. Customer Service Booking Handling Receive and process booking requests from customers, agents, and sales teams. Check flight/vessel schedules, space availability, and cut-off timelines. Coordinate with airlines, shipping lines, co-loaders, and overseas agents to secure bookings. Confirm booking details and transportation arrangements with customers. Shipment Monitoring Monitor shipment status from booking until cargo delivery completion. Proactively update customers on…

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