IT Support Engineer

Profectus Vietnam Co. Ltd.

RESPONSIBILITIES: Service desk & End-user support Act as first-line contact for end-user support and technology queries, primarily through the Jira Service Desk, while also assisting staff in person, by phone and by email - triaging, resolving or escalating as appropriate. Manage and maintain an effective Jira Service Desk, ensuring tickets are logged, prioritised and resolved within agreed...

This is a summary. The full description and the application form are on VietnamWorks.