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Teaching & education

IELTS Customer Service Officer

IDP Education (Vietnam)

KEY RESPONSIBILITIES: Respond to customer enquiries through various channels, including walk-ins, telephone, email, and other digital platforms, in a timely, accurate, friendly, and professional manner. Provide guidance and support to IELTS test takers throughout the registration process and handle related requests in accordance with established procedures. Handle other test-related requests from test takers when needed. Identify opportunities to...

Customer ServiceCustomer Service Skill

This is a summary. The full description and the application form are on VietnamWorks.